Privacy Policy


You, the customer, give consent to Swarovski to collect, hold, disclose, and use your personal information submitted through the Swarovski website/Online Shop (and all information submitted in connection with an online purchase). This consent is given by registering your contact details, entering into a purchase agreement, or by engaging in other forms of electronic communication with Swarovski. In accordance with this data protection policy, no further consent is required. If registered, you may view and modify, correct your data any time within your My Account section. You can delete our account any time or revoke your consent to the storage and the processing of your data by contacting Customer Service.
Swarovski processes, discloses, holds, and uses your personal data and information securely, fairly, and lawfully in accordance with Swiss law. Such processing is carried out electronically and automatically. Swarovski uses any personal data submitted through the website/Online Shop (and all information submitted in connection with an online purchase) for the purposes of: enabling customers to purchase Swarovski products; market research with the goal of improving the website and product range; keeping customers informed about Swarovski’s market activities, goods, and services; and delegating repairs or other logistical tasks to third parties. Data will not be passed on to any other third parties outside the Swarovski Group in a way that could be used to identify you without prior notification and consent. Your personal data is collected, held, and used by Swarovski Crystal Online AG (Alte Landstrasse 411, CH-8708, Männedorf, Switzerland), which is responsible for the management of personal information. Consent is given to the disclosure, holding, and use of information by Daniel Swarovski Corporation AG and other companies of the Swarovski Group in other countries; in particular, to the offices in Switzerland (Daniel Swarovski Corporation AG), Austria (D. Swarovski KG), and Liechtenstein (Swarovski Aktiengesellschaft) for the above mentioned purposes.

Additional notes on the data privacy policy for purchase on account, payment by instalment or payment